Where is my order?Updated 22 days ago
Once your order has left our warehouse, you'll receive a delivery confirmation email with a tracking link. Check your spam folder if you haven't received it.
You can also track and manage your order directly on our website - either by logging into your account, or by clicking the chat icon (💬) in the bottom right corner and selecting "Track and manage my orders."
Delivery times:
- 🇸🇪 Sweden / 🇫🇮 Finland / 🇩🇰 Denmark: Normally within 1–3 business days
- 🇩🇪 Germany: 1–2 business days
- 🇳🇱 Nederländerna: 2–5 business days depending on carrier
- 🇬🇧 UK / 🇨🇭 Switzerland: Normally around 4–6 business days
Carriers: We use different carriers depending on the country:
- Sweden: Early Bird, Budbee, or Postnord
- Norway: Bring Norway
- Finland: Posti, DHL & Budbee
- Denmark: GLS & Budbee
- Germany: DHL
- Netherlands: PostNL, DHL & Budbee
- The UK: Royal Mail & UPS
- Switzerland: Swiss Post
Two tracking numbers? No worries — larger orders may be split into two packages.