If you don’t see it in your inbox or spam folder within 3 hours of placing your order, please reach out to our Customer Service Team at customerservice@glaseyewear.com — we’ll be happy to assist you right away.

<h4 data-start="98" data-end="129" id="isPasted">Once your order has been successfully placed, you&#x2019;ll receive an order confirmation email shortly after.</h4>If you don&#x2019;t see it in your inbox or spam folder within 3 hours of placing your order, please reach out to our Customer Service Team at <a data-start="392" data-end="423" rel="noopener">customerservice@glaseyewear.com</a> &#x2014; we&#x2019;ll be happy to assist you right away.

I just placed an order, how do I know it has been completed?

This ensures you won’t miss out when your favorite style sells out again. 💛. The estimated delivery time for pre-orders is typically a few weeks from the date of purchase. You can find the specific estimated delivery date listed on each product page

<h3 data-start="116" data-end="138" id="isPasted">For some of our out-of-stock products, we offer a pre-order option &#x2014; giving you the chance to be among the first to receive your glasses once they&#x2019;re back in stock.</h3>This ensures you won&#x2019;t miss out when your favorite style sells out again. &#x1F49B;The estimated delivery time for pre-orders is typically a few weeks from the date of purchase. You can find the specific estimated delivery date listed on each product page.Please note: If your order includes both in-stock and pre-order items, your entire order will be&#xA0;shipped together once the pre-order item becomes available. If you&#x2019;d like to receive the other items sooner, please place a separate order for them.

What are the terms and conditions for pre-orders?

Contact us: customerservice@glaseyewear.com

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